The Xivic mobile software module allows the workforce to do their job regardless of location. Field users can access data sources like GIS, Billing, Water Usage, Maintenance logs, Customer calls and more. Service Requests, inspections and field investigations are examples of tasks which can be performed by the workforce on mobile devices.
Data exchange between the office and the mobile workforce happens seamlessly without the need to worry about connectivity. The workforce can function in any field environment with the information needed to get the job done. The system works in the background to get data back to the office as quickly as possible.
Mobility software needs to adapt in order to mirror the ever changing in-office systems. Mobility software needs to do this to ensure data integrity across the enterprise is upheld. Adapt Solutions has made a point of building their Mobile software integration ready, this ensures that all required information can be sent and received from the field. Adapts approach is to build software which can scale up when required to meet the demands an organisation has on doing business anywhere at and anytime.
Respond to task requests
The user interface of the Adapt Mobile software has been designed to save time. Adapt has moved beyond replacing paper systems to extending office function and providing rich user experiences. Interfaces designed in tune with capturing data accurately and with minimal effort. The user can navigate quickly to respond to field requests, create or schedule any number of tasks required by the organisation.
Priorities change fast in a workforce focused organisation. Supervisors can monitor staff using reporting, GIS and GPS to ensure resources are being used efficiently and to ensure that critical tasks are resolved on time.
Manage the environment
A centralised console enables control of the Adapt Mobile environment. All task activity can be monitored. Some of the system functions available are; add new users, control security, define data entry, define data entry rules, control device setup and configure and publish reporting.
- The mobile device client is written in .Net 3.5 for the Windows Mobile 6 platform.
- Respond to tasks (Service Requests, Inspections, Work Instructions, permits and applications)
- Create new tasks
- Reschedule and reassign tasks
- Sign-off completed tasks
- Assign costs, time and materials to tasks
- Record Key Performance Indicators
- Monitor the workforce
- Use GPS to fast track to utility assets or locations
- Leverage GIS mapping for property and asset selection
- Business rule driven data entry to minimise clicks
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